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How should I care for my car’s new paint job?Avoid washing your car for at least two weeks after painting, and consider applying a wax or sealant for additional protection.
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What to do if I'm not satisfied with the repair?If you’re not satisfied, please contact us immediately. Customer satisfaction is paramount, and we will address any concerns to ensure you’re happy with the outcome.
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What should I know about filing an insurance claim for repairs?Contact your insurance provider to report the accident, and inform them that HJ Bosch & Sons will be handling your repairs. We can liaise with your insurer to streamline the process.
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What does your warranty cover?Our warranty covers defects in workmanship, and materials are lifetime.
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Do you provide transportation while my car is being repaired?Yes, we offer courtesy cars and shuttle services to ensure you're not inconvenienced while your car is in the shop.
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Is there a charge for repair estimates?No, we provide free repair estimates as a courtesy to our customers, helping you make informed decisions without any obligation.
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How do you determine the cost of repairs?The cost is based on the extent of damage, the cost of parts, and the labor required. We provide a detailed breakdown in our estimates.
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Do you offer any custom auto body work?Yes, we provide custom body work services, including custom paint jobs, body kits installation, and unique modifications tailored to your specifications.
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Can you match the paint color exactly to my car's original color?Absolutely! We use advanced color-matching technology to ensure a perfect match with your car’s original paint color.
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How can I track the progress of my vehicle’s repairs?We offer updates via SMS or email, and you can always call us directly for real-time updates.
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What if additional damage is found during my car's repair process?Should additional damage be discovered, we will contact you immediately to discuss the findings and any changes to the repair plan and costs.
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What are your business hours?We are open from Monday to Friday, 7:30 AM to 5:00 PM.
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Where are your service centers located?You can find our service centers in multiple locations across the region. Visit our "Contact Us" page for detailed addresses and directions.
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